Custom URL paid for but not working

[moboyle]

Forum URL: (private)
Hello,
I created a new board last week and tried to point an existing domain name to it. I own wisheduswell.com and changed the nameservers on godaddy to ns.proboards.com and ns2.proboards.com as directed in the instructions. It confirmed it and charged me but 48 hours later the URL is not working. If I ping that URL it simply can't find the host. 

[Scott]

moboyle - Apologies there was an issue linking your custom domain. I've asked our systems team to look into this.

[moboyle]

May 13, 2024 6:53:53 GMT -8 Scott said:

moboyle - Apologies there was an issue linking your custom domain. I've asked our systems team to look into this.

Thank you.

[Scott]

moboyle -

We sorted out the issue. Just following up that all is well on your end?