aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
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June 2024
aonn
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Post by aonn on Jun 13, 2024 0:43:31 GMT -8
Hey guys,
I'm sorry to bother you, but I was wondering if anyone could help me with an account issue I've been having.
Last night I accidently logged out of my proboard account and had issues logging back in (I keep all my passwords on my phone but that died on me this week, so I totally lost my password) Obviously I clicked the forget password button like I had done before (I'm kind of a scatterbrain so I've ended up forgetting and changing my password a few times XD) but I haven't received a forgotten password email. I've clicked it entered the right email several times and nothing. I know what you're thinking, yes I've checked my spam folder. Still nothing, I'm almost certain proboard isn't blocked. So I'm totally at a lost, so I've made this burner account to ask for help.
If anyone can help me out I'd really appreciate it
Thanks in advance
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#FF6600
Apprentice of the Universe
42712
0
1
Apr 22, 2024 6:04:54 GMT -8
🎶Sossity🎶
24,050
May 2005
nhs5
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Post by 🎶Sossity🎶 on Jun 13, 2024 0:48:05 GMT -8
Hey guys, I'm sorry to bother you, but I was wondering if anyone could help me with an account issue I've been having. Last night I accidently logged out of my proboard account and had issues logging back in (I keep all my passwords on my phone but that died on me this week, so I totally lost my password) Obviously I clicked the forget password button like I had done before (I'm kind of a scatterbrain so I've ended up forgetting and changing my password a few times XD) but I haven't received a forgotten password email. I've clicked it entered the right email several times and nothing. I know what you're thinking, yes I've checked my spam folder. Still nothing, I'm almost certain proboard isn't blocked. So I'm totally at a lost, so I've made this burner account to ask for help. If anyone can help me out I'd really appreciate it Thanks in advance Hi🙂 Have you checked your spam folder? Sometimes that’s where it ends up.
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aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 0:55:00 GMT -8
Hey guys, I'm sorry to bother you, but I was wondering if anyone could help me with an account issue I've been having. Last night I accidently logged out of my proboard account and had issues logging back in (I keep all my passwords on my phone but that died on me this week, so I totally lost my password) Obviously I clicked the forget password button like I had done before (I'm kind of a scatterbrain so I've ended up forgetting and changing my password a few times XD) but I haven't received a forgotten password email. I've clicked it entered the right email several times and nothing. I know what you're thinking, yes I've checked my spam folder. Still nothing, I'm almost certain proboard isn't blocked. So I'm totally at a lost, so I've made this burner account to ask for help. If anyone can help me out I'd really appreciate it Thanks in advance Hi🙂 Have you checked your spam folder? Sometimes that’s where it ends up. Hey Yes, that was the first place I looked but it's not in there.
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#eb7100
1480
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1
Sept 7, 2024 10:42:26 GMT -8
Craig
209,066
September 2001
cmdynasty
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Post by Craig on Jun 13, 2024 1:14:37 GMT -8
Hi aonn ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) One of the ProBoards team can check the status of the email that was sent out. Would you be able to link to the forum you are the owner of so the team knows which account your email is linked to. Craig
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#FF6600
Apprentice of the Universe
42712
0
1
Apr 22, 2024 6:04:54 GMT -8
🎶Sossity🎶
24,050
May 2005
nhs5
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Post by 🎶Sossity🎶 on Jun 13, 2024 1:20:34 GMT -8
aonnApologies for missing the part where you stated, in your opening post, that you checked your spam folder.
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aonn
New Member
Posts: 9
inherit
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Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 1:22:51 GMT -8
Hi aonn ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) One of the ProBoards team can check the status of the email that was sent out. Would you be able to link to the forum you are the owner of so the team knows which account your email is linked to. Craig Hey Craig, thanks for the speedy reply ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) I'm actually not a owner of a forum, I'm just a member that clicked the support forum, I hope I'm in the right place, if not I apologize. I'd be happy to PM you my email or anything that might help out
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aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 1:23:13 GMT -8
aonn Apologies for missing the part where you stated, in your opening post, that you checked your spam folder. It happens ![:D](//storage.proboards.com/forum/images/smiley/grin.png)
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#eb7100
1480
0
1
Sept 7, 2024 10:42:26 GMT -8
Craig
209,066
September 2001
cmdynasty
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Post by Craig on Jun 13, 2024 1:46:18 GMT -8
Hi aonn ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) One of the ProBoards team can check the status of the email that was sent out. Would you be able to link to the forum you are the owner of so the team knows which account your email is linked to. Craig Hey Craig, thanks for the speedy reply ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) I'm actually not a owner of a forum, I'm just a member that clicked the support forum, I hope I'm in the right place, if not I apologize. I'd be happy to PM you my email or anything that might help out You're in the right place ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) It is fine that you don't own a forum. If you could PM me that email address, i can forward that on for you. The ProBoards staff are online from around 17:00 GMT, so if i could invite you to check back for a response from that time.
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aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 1:49:42 GMT -8
Hey Craig, thanks for the speedy reply ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) I'm actually not a owner of a forum, I'm just a member that clicked the support forum, I hope I'm in the right place, if not I apologize. I'd be happy to PM you my email or anything that might help out You're in the right place ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) It is fine that you don't own a forum. If you could PM me that email address, i can forward that on for you. The ProBoards staff are online from around 17:00 GMT, so if i could invite you to check back for a response from that time. Awesome, thank you so much ![:)](//storage.proboards.com/forum/images/smiley/smiley.png)
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aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 8:12:38 GMT -8
I sent you my email, and I'm hanging out ![:D](//storage.proboards.com/forum/images/smiley/grin.png) So feel free to reach out whenever
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#e61919
Support Staff
224482
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1
Sept 6, 2024 16:16:22 GMT -8
Scott
23,916
August 2015
socalso
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Post by Scott on Jun 13, 2024 8:23:28 GMT -8
I sent you my email, and I'm hanging out ![:D](//storage.proboards.com/forum/images/smiley/grin.png) So feel free to reach out whenever Hello - Craig forwarded me the email address and I'm looking into it now. Please give me a couple minutes. Thanks.
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aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 8:27:13 GMT -8
I sent you my email, and I'm hanging out ![:D](//storage.proboards.com/forum/images/smiley/grin.png) So feel free to reach out whenever Hello - Craig forwarded me the email address and I'm looking into it now. Please give me a couple minutes. Thanks. Take your time please-! I'm sure you're a busy guy ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) Thank you in advance
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#e61919
Support Staff
224482
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1
Sept 6, 2024 16:16:22 GMT -8
Scott
23,916
August 2015
socalso
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Post by Scott on Jun 13, 2024 8:47:28 GMT -8
aonn - According to our records you are not receiving emails from us because they are blocked. Either you or your email provider had marked them as spam. Your provider is rather picky and most likely it was them. To help prevent this in the future, please whitelist us (mark us as a safe sender). Adding us (noreply@proboards.com) to your contacts is generally one way to do this. Please see this guide on how to whitelist: Whitelist Guide (find your provider from the list and follow the instructions). In the meantime I will request that the block on your email address be removed. Please note this could take up to 24 hours for the request to complete. Please let me know if you have any questions.
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aonn
New Member
Posts: 9
inherit
269550
0
Jun 14, 2024 21:54:22 GMT -8
aonn
9
June 2024
aonn
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Post by aonn on Jun 13, 2024 9:15:07 GMT -8
Huh, weird. Yeah, I can see that; like I said, this isn't the first time I've forgotten my password, and maybe the volume of it had something to do with it. You guys are whitelisted now at any rate, (At least I hope so) but either way, I'm glad the problem was figured out ![:D](//storage.proboards.com/forum/images/smiley/grin.png) I'll try again tomorrow night. Hopefully, It'll be sorted then, I guess. Let me know when the block is gone. ![:D](//storage.proboards.com/forum/images/smiley/grin.png) Thanks again for helping out, it's much appreciated ![:D](//storage.proboards.com/forum/images/smiley/grin.png) Keep me posted ![:P](//storage.proboards.com/forum/images/smiley/tongue.png)
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#e61919
Support Staff
224482
0
1
Sept 6, 2024 16:16:22 GMT -8
Scott
23,916
August 2015
socalso
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Post by Scott on Jun 14, 2024 13:07:11 GMT -8
aonn - the block has been lifted.
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