Forum ads appear everywhere and I pay for NO ADVERTS

[mmforum]

Hello, I currently have two subscriptions for no adverts, but I have adverts appearing everywhere, top and bottom of pages and in the centre. This is on mobile devices and computers. It is really annoying. 

Also, howe do I cancel the current no adverts subscriptions so I can start a new and better one?

Thank you in advance. Michael (forum admin)

[Craig]

Hi Michael

You should be able to cancel the subscription via this page:

www.proboards.com/account/settings/subscriptions

Is it possible that the adfree allocation for this month has been exhausted? If you head in to the Ad Free page in your forum's admin area, it should indicate adfree pageviews used and available.

If that doesn't explain the ads appearing, could i ask you to link to your forum so one of the ProBoards team can look in to this for you

Craig

[mmforum]

Jun 28, 2024 0:40:16 GMT -8 Craig said:

Hi Michael

You should be able to cancel the subscription via this page:

www.proboards.com/account/settings/subscriptions

Is it possible that the adfree allocation for this month has been exhausted? If you head in to the Ad Free page in your forum's admin area, it should indicate adfree pageviews used and available.

If that doesn't explain the ads appearing, could i ask you to link to your forum so one of the ProBoards team can look in to this for you

Craig

Hi Craig

Thank you for your reply to my question. 

I will wait three days until the 1st July before taking any further action. 

Much appreciated
Michael

[Scott]

mmforum - I see you have enabled ad-free for your guests. You might consider offering ad-free to just your members only which would make your ad-free last longer.