inherit
240231
0
Jun 28, 2024 4:35:42 GMT -8
mmforum
18
December 2016
mmforum
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Post by mmforum on Jun 28, 2024 0:18:20 GMT -8
Hello, I currently have two subscriptions for no adverts, but I have adverts appearing everywhere, top and bottom of pages and in the centre. This is on mobile devices and computers. It is really annoying.
Also, howe do I cancel the current no adverts subscriptions so I can start a new and better one?
Thank you in advance. Michael (forum admin)
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#eb7100
1480
0
1
Sept 7, 2024 10:42:26 GMT -8
Craig
209,066
September 2001
cmdynasty
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Post by Craig on Jun 28, 2024 0:40:16 GMT -8
Hi Michael ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) You should be able to cancel the subscription via this page: www.proboards.com/account/settings/subscriptionsIs it possible that the adfree allocation for this month has been exhausted? If you head in to the Ad Free page in your forum's admin area, it should indicate adfree pageviews used and available. If that doesn't explain the ads appearing, could i ask you to link to your forum so one of the ProBoards team can look in to this for you ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) Craig
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inherit
240231
0
Jun 28, 2024 4:35:42 GMT -8
mmforum
18
December 2016
mmforum
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Post by mmforum on Jun 28, 2024 4:36:48 GMT -8
Hi Michael ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) You should be able to cancel the subscription via this page: www.proboards.com/account/settings/subscriptionsIs it possible that the adfree allocation for this month has been exhausted? If you head in to the Ad Free page in your forum's admin area, it should indicate adfree pageviews used and available. If that doesn't explain the ads appearing, could i ask you to link to your forum so one of the ProBoards team can look in to this for you ![:)](//storage.proboards.com/forum/images/smiley/smiley.png) Craig Hi Craig Thank you for your reply to my question. I will wait three days until the 1st July before taking any further action. Much appreciated Michael
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#e61919
Support Staff
224482
0
1
Sept 6, 2024 16:16:22 GMT -8
Scott
23,916
August 2015
socalso
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Post by Scott on Jun 28, 2024 16:21:38 GMT -8
mmforum - I see you have enabled ad-free for your guests. You might consider offering ad-free to just your members only which would make your ad-free last longer.
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