Error when copying themes

[Enigma]

Forum URL: (private)

I am trying to create some new themes by making a copy of one or more of my existing themes, and I keep getting the following error:

Error: Server Error

The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds.

It looks like the theme does eventually get copied in spite of the error, but I'm nervous something may not be getting created properly in the backend.

[Scott]

Enigma -

The themes should be importing/installing correctly - so long as you see it listed in the Theme Manager.

The error is like a false-positive, indicating an issue when there really isn't one. I've alerted our systems team to the issue.

[Enigma]

Oct 28, 2024 17:14:51 GMT -8 Scott said:

Enigma -

The themes should be importing/installing correctly - so long as you see it listed in the Theme Manager.

The error is like a false-positive, indicating an issue when there really isn't one. I've alerted our systems team to the issue.

Thanks. The theme usually shows up in Theme Manager right away, but it takes a few moments for the images to show up. It's disconcerting because I'm planning to swap all of our themes for new versions soon, and I don't want to get halfway into that that process and find I've broken the existing Themes or something. I will proceed for now, but with caution.

[Enigma]

Scott - Any word from the systems team?

[Scott]

Enigma - this should be cleared up. Are you still experiencing errors?

[Enigma]

Oct 31, 2024 15:48:28 GMT -8 Scott said:

Enigma - this should be cleared up. Are you still experiencing errors?

Yes, the error is still occurring. It does seem to be harmless, however. I've been able to do everyone I wanted to do.

[Scott]

Enigma -

Ok, I'll double check with systems. When the issue was cleared I tested and no longer received the error.