#eb7100
33409
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May 16, 2024 19:58:36 GMT -8
Brian
48,129
November 2004
smashmaster3
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Post by Brian on Feb 11, 2013 9:48:08 GMT -8
This all ridiculous. It just does not seem to be worth all the stress. Obviously the switch from v4 to v5 should never have been implemented? The switch was optional until the end of the year and you had the opportunity to test it in BetaZone before converting your actual forum, as clearly outlined on the upgrade page and in the upgrade notice.
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143993
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Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 11, 2013 11:11:52 GMT -8
A recent message from a Midget Car Panorama member::: From: brian pratt <digneyinburnaby@ To: speedstox12 <speedstox12@yahoo.com> Sent: Monday, 11 February 2013, 17:46 Subject: Re: Alex Taylor
Hi John, Just got on the Midget Car Panorama board. Had to upgrade my email, etc. But it all worked. Brian.
Why are there these problems and not just an automatic switch over when v5 replaces v4?
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#e61919
Support Manager
154778
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1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Feb 11, 2013 11:56:32 GMT -8
Hi speedstox12, Proboards v5 is still in beta. It is our objective to resolve all possible issues that users may experience when upgrading from v4 to v5 before the launch of v5.
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143993
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Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 11, 2013 16:38:16 GMT -8
Hi speedstox12, Proboards v5 is still in beta. It is our objective to resolve all possible issues that users may experience when upgrading from v4 to v5 before the launch of v5. Does it mean that all the problems now being suffered by those who switched to v5 (either intentionally or as in the case of Midget Car Panorama by accident) all be solved AUTOMATICALLY in the near future? Or will current problems being brought to attention still continue?
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#e61919
Support Manager
154778
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1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Feb 11, 2013 17:04:27 GMT -8
Hi speedstox12, By the time v5's launch date rolls around (April 29th) we expect to have fixed the vast majority of bugs, if not all (reported) bugs. Additionally, we have some amazing documentation and guides being written to help with common questions. We have been working hard on v5, and have implemented numerous changes based on user recommendations. Our goal in beta is to have as many people test v5 as possible so that we can solve issues early, and in a way that makes v5 easier for everyone to use in every conceivable configuration.
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143993
0
Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 12, 2013 0:05:51 GMT -8
It looks as though this problem is just going to fade away without a definitive answer to it? Care to explain exactly what kind of login problems you're having? Without any detail there's not much to work off of. What's the URL to the forum in question? What steps are the users taking when logging in? On the global login page, does it show them as logged in on the top right? What errors are they receiving? midgetcarpanorama.proboards.com/
;;;;;;;;;;;
Url: midgetcarpanorama.proboards.com Users activity: 2 post per thread Site activity: 4 active threads during last week Site rank: 244,078 (go to rank page) Domain info for: proboards.com
::::::::::
When members log in some are advised they have been sent a reactivation message but when they go to their email account there is no reactivation message.
:::::::::::::::
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#eb7100
1480
0
1
May 17, 2024 6:14:38 GMT -8
Craig
208,894
September 2001
cmdynasty
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Post by Craig on Feb 12, 2013 4:37:32 GMT -8
Hi.
The email may be going to their spam folder. Could you ask them to check there.
Craig
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143993
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Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 12, 2013 15:40:30 GMT -8
Hi. The email may be going to their spam folder. Could you ask them to check there. Craig I have a suspicion that under v4 some members were not Activated. Could that be part of the present problem?
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Feb 12, 2013 15:49:30 GMT -8
Hi. The email may be going to their spam folder. Could you ask them to check there. Craig I have a suspicion that under v4 some members were not Activated. Could that be part of the present problem? This was my original thought as well, but I have been assured that this is not v4 related.
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Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 12, 2013 23:54:03 GMT -8
Can a member NOT activated under v4 log-in to v5? Or will they be refused by the site?
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#e61919
1
0
1
Sept 28, 2023 13:31:20 GMT -8
VS Admin
20,147
January 2000
admin
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Post by VS Admin on Feb 12, 2013 23:55:06 GMT -8
Can a member NOT activated under v4 log-in to v5? Or will they be refused by the site? They can activate. It will send them an email with an activation key when they go to login. Then they click the link in their email.
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Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 13, 2013 0:20:32 GMT -8
Can a member NOT activated under v4 log-in to v5? Or will they be refused by the site? They can activate. It will send them an email with an activation key when they go to login. Then they click the link in their email. I understand from some Not Activated members (via personal and NOT Proboards email who are my friends) that they do get such a message but when they go to their email accounts there is no Proboards activation key message.
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147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Feb 13, 2013 2:35:39 GMT -8
Are Global Accounts updated on a Beta test board valid when a forum is fully updated to Version 5? If so, is it worth me recommending that our members update their accounts using our test board before we upgrade?
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Oct 28, 2021 13:12:17 GMT -8
speedstox12
378
August 2009
speedstox12
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Post by speedstox12 on Feb 13, 2013 6:07:12 GMT -8
For the "layman" running a forum this is all just so much gooobedy-gook! Most of the technical advice means nothing to me. When I created Midget Car Panorama I just wanted it as a debating site for those interested in midget car (speedcars) racing, with the added pleasure of putting a few photos on site. Now it would seem I need a degree in IT?
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Feb 13, 2013 10:42:32 GMT -8
Hi speedstox12, I don't feel like any of the advice we've offered so far contains any technical jargon or would be overwhelming to the 'layman'. If there is anything you would like me, or anyone else to explain further, please ask. Have any of your members had luck in finding the message in their spam folder? Are they sure that the email that they have connected to the account is the email account that they are accessing? --- britannia - You can have your members login to v5 on your BetaZone forum. This creates a global account for them, so that when you do upgrade your real forum to v5, all the user has to do is link their 'real' forum account (the upgraded v5 forum account) to their already made global account. I personally would recommend that users do so. This gives you time to work with the users to solve any issues that they may have, or come to us with questions.
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