Forum member's posts "disappearing" ...

[supermomma4]

Forum URL: version2ptzeroindy.freeforums.net/board/1/general-discussion

We had this same issue end of May happening with several of our members.
Niw happening with one member.  She has had two posts disappear
in the last three days .  The second one, late this morning.  She said she hit reply, saw the post and then later it was gone.
Her username is krmjn.

I am the only admin on this forum.  I did not delete her posts.  

When we we had this issue back in May, craig@proboards contacted me.  Gave him access to the forum.
Still have him listed as a " member" so would still be able to access our forum to look at it.

Thank you for any help you can provide.

Elaine Miller

[Scott]

supermomma4 ,
In your other thread regarding this issue (link) this member made this suggestion as a possible cause...

May 30, 2019 11:48:38 GMT -8 kevinjs said:

I wonder if members occasionally hit “Reply” at the top right and then navigate away from the page thinking they’ve posted, rather than “Post Quick Reply”?

I know I’ve done this myself a couple time and wondered later where my post went.

We hadn't heard back since this was posted.  Can you verify with your member the steps they are taking to make a post and if the scenario suggested above could be the issue?

[supermomma4]

Aug 14, 2019 12:06:03 GMT -8 Scott said:

supermomma4 ,
In your other thread regarding this issue (link) this member made this suggestion as a possible cause...

May 30, 2019 11:48:38 GMT -8 kevinjs said:

I wonder if members occasionally hit “Reply” at the top right and then navigate away from the page thinking they’ve posted, rather than “Post Quick Reply”?

I know I’ve done this myself a couple time and wondered later where my post went.

We hadn't heard back since this was posted.  Can you verify with your member the steps they are taking to make a post and if the scenario suggested above could be the issue?

URL: version2ptzeroindy.freeforums.net/thread/8/welcome-indy-livingroom?page=207&scrollTo=3228

Sorry for not getting back in this past week to look for replies here. I checked with our forum member having the problem.
Had her verify the steps she takes to post on the forum. She's definitely not hitting "Reply" on top right, she's hitting" create
post", as she should. Her post showed on the forum after posting. She came back in forum couple hours later and her post was gone.

The same member lost another post today, the second time since the 14 th.

P.S. Didn't reply to my original post back in May because the problem stopped for whatever the reason, thought maybe
a glitch at that time because it had happened to several members.

Elaine

[bigballofyarn]

Aug 21, 2019 9:59:46 GMT -8 supermomma4 said:

Aug 14, 2019 12:06:03 GMT -8 Scott said:

supermomma4 ,
In your other thread regarding this issue (link) this member made this suggestion as a possible cause...

We hadn't heard back since this was posted.  Can you verify with your member the steps they are taking to make a post and if the scenario suggested above could be the issue?

URL: version2ptzeroindy.freeforums.net/thread/8/welcome-indy-livingroom?page=207&scrollTo=3228

Sorry for not getting back in this past week to look for replies here. I checked with our forum member having the problem.
Had her verify the steps she takes to post on the forum. She's definitely not hitting "Reply" on top right, she's hitting" create
post", as she should. Her post showed on the forum after posting. She came back in forum couple hours later and her post was gone.

The same member lost another post today, the second time since the 14 th.

P.S. Didn't reply to my original post back in May because the problem stopped for whatever the reason, thought maybe
a glitch at that time because it had happened to several members.

Elaine

Have you already checked the security log to make sure no one deleted the posts in question?

[Scott]

supermomma4, ideally it would be best if the affected member would create thread/post here right when the issue happens. After significant time has passed it's harder to track down such an anomalous occurrence.

[supermomma4]

Aug 21, 2019 11:05:24 GMT -8 Scott said:

supermomma4 , ideally it would be best if the affected member would create thread/post here right when the issue happens. After significant time has passed it's harder to track down such an anomalous occurrence.

Have you already checked the security log to make sure no one deleted the posts in question? ~Scott
Yes, I checked the security log. Nothing there relating to this members posts.

Significant  time? Twice in the last two weeks, most recent two days ago when I posted here.  

Not an issue any more.  Member is elderly and not very computer savvy.  After she complained about it to me, now says it doesn't matter & she will just rewrite her post. Go figure? 😉  No one else is having the problem. 

Elaine