Problems Accessing Forums (Refreshing?) Read!

[hrmom26]

i am a admin at one site and owner of the other, my site seems to be fine {so far lol}but my friends where i am a admin is still having issues

the problem was fixed for most everyone by reloading the bookmark but one member is still having the issue she says the only way she can access the site correctly is if she clicks on the affiliate link on my site to go to the other site

here is the link to the site that is still having the problem

www.shellyme.proboards.com/

what should i be telling members who are having issues?

thanks

heather

[essess]

If my members put the forum name into google , then click on it they can access no problem , it seems to be they are experiencing these problems when going from their favorites .

[clare16]

wonderinglu.proboards.com/index.cgi



Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 GTB5


8.0.238 AVG

1.6.0.2 spybot


I removed the link from my Favorites. I tried typing in the url, I tried copy and pasting.

I rebooted my dsl, and my computer.

Still not working.

[bamboo]

We had a problem on Tuesday with quite a few members not being about to access the board (http://peaceful-parlor-talk.proboards.com/index.cgi). The same night the posts in a fast moving thread were posting out of order and it was very disorienting.

All this was in addition to a month-long problem that we have been having where posts disappear after hitting Quick Reply or Reply. We have tried removing all codes and adding them back one by one but we can't find the problem.

This is a response from one of our members who couldn’t access the board:

1) Please fully describe exactly what the problem you are experiencing is. When I tried to get into the site, the log-in page kept constantly refreshing itself. I couldn't type in my name and password.

2) What browser are you using? IE

3) What version number is it? 7.0.5730.11; I use IE8 at work and had the flashing when I tried to log in from there, too.

4) Do you use any anti-virus software? If so what type including version number? Yes, AVG 8.0.238 Free at home and McAfee at work

5) Are you attempting to access the forum via a bookmark? My bookmark didn't work and I already deleted the bookmarks at home and work. I typed in the addy manually and then it worked, I bookmarked that. Sorry

[joevil2025]

1) Please fully describe exactly what the problem you are experiencing is. When accesing the index or the admin section the page will keep refreshing to index and will not stop unless i hit the x(cancel) button. But it will not happen inside boards.
2) What browser are you using?the latest IE (8? i dunno) downloadable.
3) What version number is it? 8.0.6001.187021c
4) Do you use any anti-virus software? If so what type including version number? Nortons, dont know how to get version
5) Are you attempting to access the forum via a bookmark? book mark stopped working, acessing it manual. I don't know if it matters but when i type in the adress sanantoniosatan.proboards53.com it changed itself to sanantoniosatan.proboards.com/index, why would it remove the server number?


5.1) Go into your Manage Bookmarks section of your browser and copy the exact URL that is bookmarked and paste it as your reply for 5.1.L sanantoniosatan.proboards53.com
5.2) After you open this bookmark in your browser, what does the URL say at the top of your browser when it is looping (copy and paste it exactly please)? sanantoniosatan.proboards.com
5.3) Try deleting the bookmark and typing in the URL to the forum manually. Are you able to access the forum this way? not any more tahn usual, same problem

[Power Guy]

I personally am not having an issue but here is what was passed on to me by some of my members:


1) Please fully describe exactly what the problem you are experiencing is. The page keeps reloading/refreshing when they try to log-in or post.
2) What browser are you using? From what I've heard, all of them are using some version of Internet Explorer.
3) What version number is it? Usually under the help section of your browser there will be an "About Internet Explorer" or "About Firefox" link which will bring up the version number. For example, I am posting using Internet Explorer version 8.0.6001.18372 Unknown.
4) Do you use any anti-virus software? If so what type including version number? Unknown but most likely some anti-virus software.
5) Are you attempting to access the forum via a bookmark?
If so:

5.1) Go into your Manage Bookmarks section of your browser and copy the exact URL that is bookmarked and paste it as your reply for 5.1.
5.2) After you open this bookmark in your browser, what does the URL say at the top of your browser when it is looping (copy and paste it exactly please)?
5.3) Try deleting the bookmark and typing in the URL to the forum manually. Are you able to access the forum this way? N/A.


My forum is in my signature.

[oldfella]

I have three (3) boards and only one is doing this trick:

downrange.proboards.com

Google ads are not showing up.


Pete (The Oldfella)

[redphoenyx]

1) Please fully describe exactly what the problem you are experiencing is.
The homepage is constantly refreshing, making it impossible to navigate anywhere on the site.

2) What browser are you using?
Windows Internet Explorer

3) What version number is it? Usually under the help section of your browser there will be an "About Internet Explorer" or "About Firefox" link which will bring up the version number. For example, I am posting using Internet Explorer version 8.0.6001.18372
7.0.6001.18000

4) Do you use any anti-virus software? If so what type including version number?
Norton 360 Symantec v. 2.5.0.5

5) Are you attempting to access the forum via a bookmark?
I was, and that was when I first started having these issues just the other day. Today I went to the site again and clicked the "stop" button next to the "refresh" button on the browser and the problem stopped. I was able to navigate around the site, make posts, and even refresh the homepage without having any issues. When I typed the site in manually, I also did not have any issues. However, when I clicked the button on my favorites, the refreshing started all over again. I have since deleted the bookmark and am afraid to add it again until the problem is dealt with. I do not yet know if any other users have been having the same problems on my site, but am currently doing research into the matter.

act1allstars.proboards.com

[gbaiko]

1) Please fully describe exactly what the problem you are experiencing is.
The main page of the forum refreshes over and over. Happened this morning when I needed to log in. Happened again tonight repeatedly when I was already logged in and had the login set to forever.

2) What browser are you using?
Internet Explorer

3) What version number is it? Usually under the help section of your browser there will be an "About Internet Explorer" or "About Firefox" link which will bring up the version number. For example, I am posting using Internet Explorer version 8.0.6001.18372
IE 7.0.6000.1669

4) Do you use any anti-virus software? If so what type including version number?
AVG 8.0

5) Are you attempting to access the forum via a bookmark?
Yes
If so:
5.1) Go into your Manage Bookmarks section of your browser and copy the exact URL that is bookmarked and paste it as your reply for 5.1.
mteforum.proboards.com/index.cgi?
5.2) After you open this bookmark in your browser, what does the URL say at the top of your browser when it is looping (copy and paste it exactly please)?
mteforum.proboards.com/index.cgi?
5.3) Try deleting the bookmark and typing in the URL to the forum manually. Are you able to access the forum this way?
No

Thanks!

[VS Admin]

We have made some changes to our system and would like to know if anyone is still experiencing this issue.

Thanks for any input.

[Rose Dewitt Bukater]

Thank you for the timely response to our problems

The boards are loading fine for me now (and only loading once!)

[diversionclub]

Same as above

diversionclub.proboards74.com/index.cgi?

seems to work ok if we access using

diversionclub.proboards.com

[VS Admin]

May 1, 2009 2:31:33 GMT -8 diversionclub said:

Same as above

diversionclub.proboards74.com/index.cgi?

seems to work ok if we access using

diversionclub.proboards.com

Are you still experiencing this issue? If so please follow the directions in the first post of this thread.

[sarah82]

Lots of users are emailing to say that they can't access the forum.
tennantweb.proboards.com/index.cgi

[VS Admin]

May 1, 2009 4:15:33 GMT -8 sarah82 said:

Lots of users are emailing to say that they can't access the forum.
tennantweb.proboards.com/index.cgi

We made a change last night around 10pm Pacific time, are any complaints after that time frame?