A:M/C - password retrival and confirmation

[spottedleopard]

Forum URL: mprfc.proboards70.com

my forum doesn't seem to be working properly.

i have had it for a few months but someone has informed me that he requested a forgotten pswd but it never game then when various people have tried to create an acct they never recieve the activation email. please help

[Ms PiXie]

spottedleopard said:

Forum URL: mprfc.proboards70.com

my forum doesn't seem to be working properly.

i have had it for a few months but someone has informed me that he requested a forgotten pswd but it never game then when various people have tried to create an acct they never recieve the activation email. please help

have him/her add [e-mail] to their allowed mail, its quite possible the mail maybe getting filtered as spam, also ask the member to look in bulk and/or spam email folders for it as well.

[spottedleopard]

i have tried even creating an acct 4 me but that didnt come through but i have just created this acct and that activation code came through just no emails being sent out from my board

[Ms PiXie]

spottedleopard said:

i have tried even creating an acct 4 me but that didnt come through but i have just created this acct and that activation code came through just no emails being sent out from my board

ok, wait for Craig or Martyn to Reply to this issue there maybe another issue,If no reply in 24 hours, you may bump the thread.

also Remember to Bookmark this thread so you can find it again.

To other Members:- Posting in this thread will not help this Member, please allow this to drop.

[Martyn Dale]

The emails are sending, unfortunatly its a difficult one, as its something at the email services side which is causing the problems

[spottedleopard]

still need help with this problem when my server is back on........?? i know you have bigger probs at the mo tho

[spottedleopard]

Any news from any of the mods on how to fix this problem as nobody is getting any emails.

[[K]hAoS]

spottedleopard said:

Any news from any of the mods on how to fix this problem as nobody is getting any emails.

Try everything that has been said in this topic again then remove any codes in your headers and footers which might effect sign-up or emails. Other than that your just going to have to do what Martyn said, hes a Global Administrator and would be able to see if there was a problem with your forum, he obviously can't see one.

martyn said:

The emails are sending, unfortunatly its a difficult one, as its something at the email services side which is causing the problems

[spottedleopard]

i havent changed any code on the forum as i dont know how. other that the default picture and colours on the skin. and when you say do what martyn said.. he didnt tell me to do nothing. i can receive emails from this forum but no one can get any from mine. you try and register on it and see if you can get any confirmation code. ill check ant header and footer but i havent even used them....


wayne

[Craig]

spottedleopard said:

i havent changed any code on the forum as i dont know how. other that the default picture and colours on the skin. and when you say do what martyn said.. he didnt tell me to do nothing. i can receive emails from this forum but no one can get any from mine. you try and register on it and see if you can get any confirmation code. ill check ant header and footer but i havent even used them....


wayne

Once it is confirmed, nothing in the headers anf footers will affect the email. As Martyn said, the emails are being sent out thise end.

Craig

[spottedleopard]

all headers and footers are empty. so i will have to put up with no one registering as a new member and i hope no one forgets their password and there is no point in email all to tell them as no one will get there email.

[xiØn]

I am going to attempt to register right now.

I registered and received my activation email instantly.

Tell whomever is having this issue to try using a different email provider.

[spottedleopard]

well thanx 4 your mail and registration i have deleted your acct now but i have even tried registering myself with 2 different addresses using 3 different pc's but still nothing. i'll have to give it up as a bad job.

thanx 4 help though

wayne

[xiØn]

spottedleopard said:

well thanx 4 your mail and registration i have deleted your acct now but i have even tried registering myself with 2 different addresses using 3 different pc's but still nothing. i'll have to give it up as a bad job.

thanx 4 help though

wayne

Which email providers are you using ?

[spottedleopard]

i use ntlworld as my isp and use office 2003 to retrieve the emails.

i have received emails from the forum b4 and so have my members none of our circumstances have changed , no settings altered but they have just stopped coming through.

i have opened another acct and the mail comes through from that 1 ok so ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh