inherit
76499
0
Apr 9, 2006 9:27:19 GMT -8
nocturnesociety
2
April 2006
nocturnesociety
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Post by nocturnesociety on Apr 8, 2006 21:46:25 GMT -8
Forum URL: nocturnesociety.proboards34.comI have a new member that emailed me saying she never recieved her activiation code. She claims to have checked her junkmail filter and everything. I seem to have no admin power to issue her another email or even delete her so she can start over. What should we do? According to my tools she is a member but she says when she goes to login it asks for a code. Thanks, - Chad
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inherit
"support Goddess"
59854
0
Oct 16, 2007 9:22:41 GMT -8
Ms PiXie
have a nice day :)
7,823
September 2005
pixiestix
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Post by Ms PiXie on Apr 8, 2006 21:53:02 GMT -8
Forum URL: nocturnesociety.proboards34.comI have a new member that emailed me saying she never recieved her activiation code. She claims to have checked her junkmail filter and everything. I seem to have no admin power to issue her another email or even delete her so she can start over. What should we do? According to my tools she is a member but she says when she goes to login it asks for a code. Thanks, - Chad tell her her to Retry, after adding nobody@proboards.com to her address book and allowed mail list.
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inherit
Proboards Legend
12897
0
Oct 16, 2016 6:49:45 GMT -8
Snakeair
I don't know what to write here.
40,721
August 2003
snakeair
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Post by Snakeair on Apr 9, 2006 5:29:54 GMT -8
What email provider is she using btw?
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inherit
76499
0
Apr 9, 2006 9:27:19 GMT -8
nocturnesociety
2
April 2006
nocturnesociety
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Post by nocturnesociety on Apr 9, 2006 9:05:04 GMT -8
She is using AOL I'm afraid. I sent her the suggestion and this was her reply. (I'ved edited her email since this post is public.)...
"So far, I have signed in under the usernames mamarottweiler, garrslaneproject, and garrslanehouse, using the e mail addresses ***@aol.com and ****@aol.com and I still can't get them to send me the activation code. I'm even checking the spam inbox too. I just can't figure it out. Now what?"
- Chad
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inherit
Proboards Legend
12897
0
Oct 16, 2016 6:49:45 GMT -8
Snakeair
I don't know what to write here.
40,721
August 2003
snakeair
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Post by Snakeair on Apr 9, 2006 11:38:06 GMT -8
She is using AOL I'm afraid. I sent her the suggestion and this was her reply. (I'ved edited her email since this post is public.)... "So far, I have signed in under the usernames mamarottweiler, garrslaneproject, and garrslanehouse, using the e mail addresses ***@aol.com and ****@aol.com and I still can't get them to send me the activation code. I'm even checking the spam inbox too. I just can't figure it out. Now what?" - Chad AOL is a bad email account to use. They think proboards emails are spam and there for never show up most of the time. There is a tip in the V4 FAQ about AOL (similiar to what Ms Pixie has suggested) support.proboards.com/index.cgi?board=support&action=display&n=1&thread=29560&page=1#1118662003Might suggestion would be to get another email account. Emails such as yahoo, gmail, and hotmail work pretty much all the time. At the activation screen there should be a link to resend for the activation code. Put in new email address in there to get code sent.
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