inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
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Post by tarotsphere on Aug 2, 2018 15:36:31 GMT -8
Forum URL: forum.tarotsphere.netI'm seriously going to cry... this is the worst. The literal worst. I'd appreciate a little help? DNS info below...
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Aug 2, 2018 15:41:08 GMT -8
Hi, Does your registrar strip out the . that's supposed to be at the end of customdomain.proboards.com. ? It also appears your domain is somehow in a frame? Forums will never work inside an iFrame.
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inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
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Post by tarotsphere on Aug 2, 2018 15:42:19 GMT -8
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Aug 2, 2018 15:48:32 GMT -8
I would check to see if your forum is being loaded in an iframe somehow. The forum will not work inside an iframe.
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inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
|
Post by tarotsphere on Aug 2, 2018 15:50:14 GMT -8
I would check to see if your forum is being loaded in an iframe somehow. The forum will not work inside an iframe. I have no idea how to do that or even what that means... I'm truly a babe in the woods where this stuff is concerned.. I mean.. it was working fine until today. I've followed all instructions, and now it doesn't. What the hell am I doing wrong??
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Aug 2, 2018 16:08:26 GMT -8
Hi, I'm not seeing any CNAME for the forum, just the 5 A-records. Did you just leave it out of the screenshot or does it not exist? It should be on that list as CNAME forum customdomain.proboards.com.
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inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
|
Post by tarotsphere on Aug 3, 2018 5:54:30 GMT -8
Hi, I'm not seeing any CNAME for the forum, just the 5 A-records. Did you just leave it out of the screenshot or does it not exist? It should be on that list as CNAME forum customdomain.proboards.com. It's there, I expanded it so you could see what I typed in... So I walked away last night because I just got too frustrated.. This AM I woke up to my members, self included, unable to even LOGIN.... This is so unprofessional I dont even know what to say.. So, I set my DNS to default settings, redid the connection to tumblr (which works fine), the A records, and the CNAME... Still doesnt work, still can't login... Here is a screenshot of my current settings:
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#eb7100
1480
0
1
May 18, 2024 11:56:24 GMT -8
Craig
208,894
September 2001
cmdynasty
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Post by Craig on Aug 3, 2018 6:41:00 GMT -8
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inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
|
Post by tarotsphere on Aug 3, 2018 7:52:02 GMT -8
Hi Craig, I updated the DNS: I got nada... Still no luck, custom domain not working and we still can't log in even from tarotsphere.proboards.com.. the "login" link takes you to a DNS error page.
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#eb7100
1480
0
1
May 18, 2024 11:56:24 GMT -8
Craig
208,894
September 2001
cmdynasty
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Post by Craig on Aug 3, 2018 8:00:33 GMT -8
That looks good, except, if you can, add a period [ . ] to the end of the value, so it is: customdomain.proboards.com. You should probably remove those A Records now, also, and then it should hopefully work for you
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Aug 3, 2018 8:05:47 GMT -8
tarotsphere , just to reiterate what Craig stated above these entries need to be removed:
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inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
|
Post by tarotsphere on Aug 3, 2018 9:14:28 GMT -8
That looks good, except, if you can, add a period [ . ] to the end of the value, so it is: customdomain.proboards.com. You should probably remove those A Records now, also, and then it should hopefully work for you It scrubs the period. I removed the A records, and still no luck:
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
|
Post by Scott on Aug 3, 2018 9:26:06 GMT -8
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
|
Post by Scott on Aug 3, 2018 9:37:54 GMT -8
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inherit
246243
0
Jul 20, 2020 5:24:25 GMT -8
tarotsphere
56
July 2017
tarotsphere
|
Post by tarotsphere on Aug 3, 2018 9:49:52 GMT -8
It's not a root level domain though, I'm using a subdomain for the forum, for which I followed the instructions on the admin>upgrades page , hence the previous A records... tarotsphere.net is for my tumblr forum.tarotsphere.net is for the forum. It was working fine until yesterday.
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