Moving Forum Ownership

[mundiz]

I intend to move the ownership of my forum to my colleague. My forum is linked to a domain which I intend to transfer to my colleague also. I have paid Pro-boards for this facility until 2031. Will this paid up facility be transferred to the new Admin?

[Scott]

Jun 22, 2021 11:25:19 GMT -8 mundiz said:

I intend to move the ownership of my forum to my colleague. My forum is linked to a domain which I intend to transfer to my colleague also. I have paid Pro-boards for this facility until 2031. Will this paid up facility be transferred to the new Admin?

Yes, the custom domain linking will continue if the forum is transferred.  However the transaction itself will still be linked to your global account.



Please make sure to read our Help Guide article on Forum Admin Account Transfers which explains how to properly do a transfer.

[mundiz]

I understand from this that the Domain linking feature that I paid for until 2031 will stay with my global account and as I will then have no Boards on my global account I won’t be able to use the Domain Linking feature so will I be able to get a refund?

[Scott]

Jun 22, 2021 11:25:19 GMT -8 mundiz said:

I intend to move the ownership of my forum to my colleague. My forum is linked to a domain which I intend to transfer to my colleague also. I have paid Pro-boards for this facility until 2031. Will this paid up facility be transferred to the new Admin?

mundiz , the way I understood your question is that you will transfer ownership of the custom domain to the the new admin (your colleague), and want to know if the current domain linking will continue on the forum until it expires. The answer to that is yes.

[mundiz]

I understand that Scott and now I’m asking if the Domain linking feature that I paid for until 2031 stays with my global account and as I will then have no Boards on my global account I won’t be able to use the Domain Linking feature. will I be able to get a refund?

[Scott]

mundiz , just to clarify my earlier post... when I stated "the transaction itself will still be linked to your global account" what I was trying to say is that any purchases you made for the forum will remain listed in the transaction list of your global account and will not be listed in the new admin's global account if you transfer the forum.

If you remain a member of that forum and the new admin grants you custom domain powers, you can then still use the custom domain linking feature for that forum.

Transferring the forum does not result in a refund for any purchases made (like storage, ad-free, or domain linking). Any optional upgrade purchase will remain active until its expiration, unless cancelled. Any renewals are then the responsibility of the new admin.

Our TOS states that all purchases are final and nonrefundable. However if you feel there is a circumstance for a purchase refund, you may make a request and it will be reviewed by management.

[mundiz]

How do I make this request. I have personal reasons for this request that I don’t want to make public over this forum.

[Scott]

mundiz, I've flagged this for a manager to review your request.

[mundiz]

Thanks Scott

[Michael]

Hi,

I've sent you a PM so we can resolve this.

[donnyknight]

Hi Wise Owl, I don't appear to be able to create a personal message so trying this instead.

Could you please accept this as confirmation that I will accept ownership of the the Knights Forum?

Hope this is ok

[Scott]

donnyknight, on this forum a member needs to make at least one post before they can PM. By posting here you satisfied the requirement.


However regarding the forum transfer, I do not see the official request by mundiz. Per the process outlined here: Forum Admin Account Transfers they will need to create a thread requesting the transfer, including the forum's URL and a link to the user they wish to transfer to. Once that is done, then you can post accepting the transfer. After which we then process the request.

[mundiz]

Hi Scott, Michael Stone (wiseowl) arranged the transfer for me.

[Scott]

mundiz, ok then we'll have to wait for Michael to come online. I'm not authorized to do a transfer if the information is not posted here.